| ob Responsibilities
Provide helpdesk support to end users:
-Handle telephone c...ob Responsibilities
Provide helpdesk support to end users:
-Handle telephone calls, e-mail and fax
-Verify and log every call by following predefined policy and procedure
-Diagnosing problems and determining the severity
-Referring problems to support groups
-Updating the user on the call status, and confirming with the user that problem is fixed
-Ad hoc project and administration support
ob Requirements (skills/experiences)
-Excellent command of Cantonese
-Upstanding English Skill (CET4+), Good command of oral and written English. Excellent English Skill is preferred
-Excellen...
a Company in Nanshan,Shenzhen
ID:214689| 2014/10/16/11点