| Job Responsibilities & Requirements Responsibilities: 1. To attend to customer...
Job Responsibilities & Requirements
Responsibilities:
1. To attend to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products via inbound calls & emails.
2. Work in a team to achieve the required KPI elements and SLA.
3. To provide excellent customer service to high rate customers.
4. To be able to adapt with high paced call center environment.

Requirements:
1. Candidate with associate level qualification in any fields of study. Preferable English, Mass Communication or equivalent.
2. Required language(s): English, Cantonese, written Mandarin
3. Fresh graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided.
4. Applicant must be willing to work on rotational shift basis, Weekends & Public holidays.
5. Each shift consists of 9 working hours and inclusive of 1 hour breaktime.

Remarks
1. English classes available.
2. Fully equipped gym with aerobics studio & shower facilities
3. Rest & relax area (pool, foosball, etc)
4. Monthly fun and exciting activities for employees (pool & bowling competition, treasure hunt, etc)
5. Work permit application, renewal and cost will be processed & borne by company at the Management discreation.
6. Medical coverage and insurance.

Guangzhou | Aegis BPO Malaysia

ID:217075 | 2015/02/04/11点