Name 姓名：

Svetlana

Sex 性别：

Female

Age 年龄：

1990-1999

I think I'm from 来自：

Russian Federation

My Current Area：

China Beijing East City Dongcheng District Wangfujing/Dongdan

My Current Specific Spot (Street/Building Name)：

Crowne Plaza Hotel

Desired Job Categories：

EDU - Private Institutes and kindergartens 学龄前/幼儿园EDU - Home/Private Tutoring 家教Creative/Arts/Design 创意/设计/艺术Retail/CustomerServices/Travel/Hospitality 零售/客服/旅游

Preferred Job Location：

All considered

My Strong Points：

Responsible and quick learner

Profile & Introduction：

Guest Relation Manager Trainee▪ 2015 /09 - 2016/07
Crowne Plaza Hotel ▪ Beijing, Wangfujing
Advising and supporting guests, dealing with checking - in procedures, escorting VIP guests, taking part in research of quality hotel service provided. Support at the club lounge with guest relation work and catering service.

Receptionist ▪ 2014 /10 - 2015 /07
Gavan Hotel ▪ Russia, Vladivostok
Checked in, checked out guests, handled all the reservations, dealt with payment, managed guests related information

English teacher ▪ 2014 /05 - 2014 /10
Part-time work, Russia, Vladivostok
Individual English tutoring for children in Russia according to their school program.

Waitress ▪ Summer 2014
Trinity Irish Pub ▪ Russia, Vladivostok
Greeted and served people according to established standards at the pub.

Animator ▪ Summer 2013
Sanatorium-South Health Centre ▪ Russia, Sochi
Worked in a team of animators responsible for organization of theme entertainment, sports activities for children and adult people.


Service and Tourism Specialist
2010-2015 ▪ Vladivostok State University of Economics and Service (RUSSIA)


Skills
Russian: Native speaker
English: Fluent
Mandarin: Elementary
PMS: OPERA system, Epitome PMS,
R-Keeper
MS Office: MS Word, Excel, PowerPoint

Interests
Designing: drawing and painting using aquarelles, hand-crafted gifts built with different material
Photography: amateur of landscapes and architectural photography
Travelling and learning different cultures

Resume：