| Responsibilities: (1) be responsible for all customer service reservation work,...
Responsibilities:
(1) be responsible for all customer service reservation work, and determine the repair project, time, spare parts etc..
(2) be responsible for the reception of the guests, the diagnosis for the vehicles, preliminary identification of claims, talk and then reach an agreement with the users
(3) be responsible for the repair and maintenance, vehicle usage advisory services, and reminding service.
(4) be responsible for the balance of workshop production, production scheduling.
(5) telling the user’s ideas to the technicians, and responsible for fault description, repair task allocation.
(6) vehicles comprehensive testing (including appearance), necessary test.
(7) to explain the maintenance projects and the invoice to the users.
(8) be responsible for the establishment of the users’ database, and update it timely.
(9) be responsible for the customers relationship, understand the needs of users.

Wuhan | Wuhan KS Group Co., Ltd.

ID:217430 | 2015/02/26/15点