| The Job:
·Respond to customer inquiries and provide first contact resolution of...The Job:
·Respond to customer inquiries and provide first contact resolution of customer issues via chat and email.
·Deliver timely and accurate responses to customer questions and requests.
·Take personal ownership of customer requests and maintain accountability for follow-through.
·Provide proactive customer communication via email, or live chat when necessary.
·Display a professional, positive, and enthusiastic demeanor to employees and customers.
What we’re looking for:
·Fluent in German and Chinese or English
·An avid gamer
·Previous Customer Service Experience (Gaming Industry Preferred)
·Ability to thrive in a fast-paced, deadline-driven environment
·A Team Player
Pluses
·Knowledge of, and passion for MMORPG’s
Shenzhen nanshan
| R2 Games 深圳灿和兄弟网络科技有限公司
ID:225607 | 2015/09/13/10点
