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Customer Service Representative-English Speaking Use your Linkedin Profile to help you apply faster!
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Job ID 21460
Location Shenzhen, China
Category Sales and Marketing
Relocation Approved?
No
Employee Referral Expense
Yes
Position Type Full Time
Work Hours Per Week 40
Travel Requirements
0
Required Education Bachelors Degree
Required Experience 5-8 years



Position Description
Provide best service to EMSI customers to build good relationship with customers and initiate customer escalations, understand customer business process, coordinate effective solutions when there is supply disruptions, review customer forecast as well. There are many tactical support to cusotmers, such as quote, order entry&maintenance, shipment follow up, part# cross reference maintenance, OTD performance review and RMR follow up.

Position Requirements
•Thorough understand supply chain management
•Customer service skills, data analytical and problem solving skills
•Able to perform multiple tasks simultaneously, able to balance short and long term goals
•Strong Interpersonal skills
•Strong communication skills (written and verbal)
•Motivational skills, innovative/Creative skills
•Ability to exhibit patience, tact, enthusiasm, and a positive attitude when addressing complaints and problems from customers
•Ability to utilize general computer literacy


Marketing Message
Apply
Shenzhen | ON Semiconductor
ID:224366 | 2015/08/22/00点
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