| Job Description
Provide Windows Server management services, supporting hardwa...Job Description
Provide Windows Server management services, supporting hardware and software in upgrade/patching, and system performance/capability/capacity management?administer supported backup and storage system.
Support with the identification of problems related to product/application installation, update, configuration, operations, performance or other aspects of information technology products & services.
Suggests and/or implements solutions to resolve problems & ensure a high level of customer satisfaction.
Interfaces with customer for problem resolution.
Provide the security administration on managed system with implementation & maintenance of the action solutions. And fix every security issues and vulnerabilities once they are found or reported.
Supports the coordination of the processing environments.
Job Requirements
Strong understanding of Windows 2003, Windows 2008 and VMware ESXi(familiarity for Unix operating systems is a plus)
Good understanding of Windows Active Directory and Windows cluster
Good understanding of windows infrastructure applications, such as DNS, DHCP, File & print server.
Good understanding windows security. Experience in server security hardening and security violation remediation is preferred.
Good understanding of Intel server hardware, IBM xSeries, Compaq/HP hardware
Scripting abilities are a big plus (vbs, WSH, WMI, etc.)
Solid understanding of patch management best practices (Microsoft Software Update Services, patch testing, software deployment, etc.)
Skills about TSM, Veritas, Legato, Arcserver, Symantec backup are plus
Citrix and Antivirus are plus.
Network Knowledge: Fundamental understanding of Windows security from a LAN, WAN, and
DMZ perspective. Able to configure/troubleshoot network connections, DHCP/IP, NAT and bridged network
Strong independent problem solving skills
Good Communication Skills (Written & Oral), Interpersonal Skills & Cross Organization Teaming
Leadership experience is plus
Customer Relationship Management
Ability to work independently
Flexible to travel to HK
Qualifications
Degree in Information Technology or Computer Science or equivalent experience.
Fluent English is required (speak, write and read),
Fluent Cantonese is a plus.
Must be flexible and able to work overtime when required
Must be flexible and able to provide off-shift and/or weekend coverage as needed.
Previous working experience in similar position, have performed hands-on server management for more than 4 years.
MCSE, MCITP, ITIL are plus
About the company
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world’s most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become “smarter” as the planet becomes more digitally interconnected. This includes working with organizations and governments to build systems that improve traffic congestion, availability of clean water, and the health and safety of populations.
IBM invests more than $6 billion a year in R&D, just completing its 18th year of patent leadership. IBM Research has received recognition beyond any commercial technology research organization and is home to 5 Nobel Laureates, 9 US National Medals of Technology, 5 US National Medals of Science, 6 Turing Awards, and 10 Inductees in US Inventors Hall of Fame. The company was behind the inventions of the PC; SABRE travel reservation system; UPC codes, Watson, the Jeopardy!-playing computing system, and much more.
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