| FunPlus, a global gaming company, is now looking for new part or full-time membe...FunPlus, a global gaming company, is now looking for new part or full-time members! Founded in 2010, FunPlus employs over 300 people and is headquartered in Beijing, China, with another office in San Francisco. Our creative, respectful and hands-on teams are dedicated to making innovative and engaging games. FunPlus is listed as Top 10 Game Developer on Facebook, and is one of the official top developers on Google Play.
FunPlus is looking for Game Operators to work in the Operations Team, our great international team that boosts 20 languages and more than 26 different nationalities. At first, Operators will be trained to be in charge of 3 main work points:
- Customer Service:
Help and solve users questions submitted to our CS channels and report to game studio
- Community Management:
Manage day to day outbound communications
- Localization & Testing:
Translate from English into any of these languages: Arabic/Dutch/English/Italian/Japanese/Norwegian/Polish/Portuguese/Spanish maintaining game style and test in-game to make sure translations are correctly displayed and spelled
After the initial training period, Operators are encouraged to join our several projects to expand their knowledge and skills. Some of our current projects that are taught and mentored are:
How to make pictures
How to make videos
How to design game content
How to create community events
How to conduct marketing research
Career possibilities:
Working in FunPlus is not just a job, our mission is to make it a fun and useful learning experience, where everyone’s growth is a top priority. We expect our staff to grow as fast as possible with FunPlus in this exciting and dynamic industry. We encourage Operators to bring great contributions and demonstrate their abilities. Those who work hard and contribute deserve recognition and other possibilities. Here are some possible career paths you could undertake while working at FunPlus:
- Become a Point of Contact of one of our games to act as a bridge between Operations and Studio and direct Operations Team on customer support, community management and localization strategies
- Become experienced expert in marketing or community.
- Become a Team Lead of a language team, to set KPIs and manage the team, train and mentor members, and support them into contributing to FunPlus’ success and grow in the company
- Product or Project Manager for a Studio, work on game design or other Studio requirements according to Studio needs and skills of employee
Benefits for qualifying members:
Work visa
Health, Social Insurance, Pension
Annual Leave
Free breakfast and snacks
Monthly activity
Lunch allowance
Tax reimbursement
Minimum Qualifications:
- Bachelor's degree
- Fluent in English
- native or high level of language applied
Preferred Qualifications (not essential):
- 2 years certified work experience
- Experience in Customer Service
- Love for gaming
