| IDC Dental is a multi-specialty dental clinic and prides itself on its ability t...IDC Dental is a multi-specialty dental clinic and prides itself on its ability to provide personalized care to each of its patients. To date, the clinic’s patient base has grown to over 8,000 satisfied members from both the local and expatriate communities.
IDC Dental is now looking for an entry-level person to join their Front Desk & Admin Team.
Responsibilities:
- Welcomes and greets all patients and visitors, in person or over the phone
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
- Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
- Protects patient confidentiality, making sure protected health information is secured by not leaving them in plain sight and logging off the computer before leaving it unattended
Requirements:
- Fluent Chinese and great English communication skills
- Good telephone etiquette
- Customer service savvy
- Knowledge of basic MS Word and Excel programs
- Great time management
- Multi-tasker
Big plus if you:
- Have at least one year of previous office administration or receptionist experience
| IDC Dental
ID:239160 | 2017/11/09/09点
