| PAPP’S TEA is a young business based in Beijing. Committed to serving the fines...PAPP’S TEA is a young business based in Beijing. Committed to serving the finest loose leaf teas in the world, we are creating a new tea culture in China, revitalizing a wonderful industry for the younger generations. We also aim to educate the world about tea in an exciting and engaging way, through an eclectic range of mediums. We are currently looking for a Tea Tender Plus to support the growth of our company and help strengthen the existing foundations. We need a powerfully motivated individual who believes they have what it takes to keep the Tea Showroom focused on elite levels of sales, service, and training.
Duties and responsibilities
• Ensure superior customer service
• Achieve sales targets
• Help create actionable plans for growth
• Protect operational integrity
• Ensure seamless communication between Retail Leader and the Store Team
• Assist in training, including company new hires and DIY classes
• Help coordinate activities and events for retail
• Work through PAPP’S TEA’s Expectations
• Assist with associate incentive programs
• Certify that consensus is achieved and communicate issues
• Translation and copywriting
• Pretty much everything… We’re a start-up!
Qualifications
• Bilingual, Chinese Mandarin and English (Required)
• High level customer service skills
• Enthusiast and dedicated personality
• Excellent written/verbal communication skills
• Personally accountable while willing to take responsibility and risks
• Willing to accept every challenge and absolutely never say no
Working conditions
• Primarily based in Sanlitun in the Topwin Center, with possible city-wide travel for events.
• Expect long weeks and hours with lots of passion and engagement
• Growth opportunities along with a chance to express yourself through your work and make a difference
• All the free tea you can drink!
Salary
• 4500 to 5000 rmb
• Standard Chinese Social Insurance