| FunPlus is a social gaming company listed as Top 10 Game Developer on Facebook, ...FunPlus is a social gaming company listed as Top 10 Game Developer on Facebook, and is one of the official top developers on Google Play. FunPlus is looking for Game Operators to work in the Operations Team, from their native language to English, Chinese not required.
FunPlus is looking for the following language Operators: English, Dutch, French, German, Italian, Russian, Spanish (if you speak other languages feel free to send CV anyway, contact info at the bottom)
Operators will be first trained one-on-one on 3 main work points:
- Customer Service:
Help and solve users questions submitted to our CS channels and report to game studio
Manage and collect users' feedback on CS channels and fan pages
- Community Management:
Manage day to day outbound communications and track key metrics
Create and administer surveys & share results to studio and team
Conduct market research to be the market expert of your region, and report for emerging trends and potential opportunities
- Localization & Testing:
Translate from English into native language maintaining game style, and test in-game
Report on game bugs or other glitches and anomalies
After the initial training period, Operators are encouraged to join our several projects to improve their skills and contribute to the company's success:
Picture editing software
Video editing software
Game content designing
In-game or community monetization events
Community management
Marketing research
Voice-over and live streaming for community and marketing purposes
There are several career possibilities available:
Here are some possible career paths you could undertake while working at FunPlus:
Point of Contact between Operations and Game Studio
Expert in marketing, community, or other.
Team Lead of a language team
Product or Project Manager
Other role in FunPlus if you are interested and have the right skills, we are very open!
Company benefits include:
Bi-yearly salary increase and bonus opportunity
Work visa for qualifying members
Health Insurance and Social Insurance
Pension
Paid Annual Leaves
Free international breakfast buffet, snacks, coffee machine and tea
Daily lunch allowance
Daily mystery snack
Birthday / Holiday gift
Free extra activities, such as Chinese language lessons, dance classes, massage sessions, cooking classes
Free monthly team building activities, such as skiing, snowboarding, sports, dinner, etc.
Beautiful office with massage chairs, video games, arcade machines, rest areas, etc.
… and many more!
Minimum Qualifications:
Bachelor's degree
Native speaker of the applying language and have good literature skills
Fluent in English
Gamer
Preferred Qualifications (but NOT essential):
Marketing background
2 years certified work experience
Basic understanding of Chinese
Photoshop
Microsoft Office
Experience in Customer Service
Creative and good teamplayer
