| The Beijing Bookworm is looking for a professional food and beverage manager to ...The Beijing Bookworm is looking for a professional food and beverage manager to be responsible for managing all food and beverage operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
Responsibilities
• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity
Requirements
• Proven food and beverage management experience
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel in a multi-cultural environment and meet financial targets
• Guest oriented and service minded
• Able to communicate clearly in both Chinese and English
