| Position Description
Pioneer Academics seeks a dedicated professional for progr...Position Description
Pioneer Academics seeks a dedicated professional for program management and coordination. In this role you will work closely with the team engaging in a wide variety of activities to ensure the smooth execution of numerous research programs. Your role will be key in establishing an outstanding educational experience for our students and faculty members.
You will be constantly working to improve the program with insights from student and faculty interactions. As we work with students across numerous time zones, significant non-regular business hours may be required, but Pioneer has a generous policy that allows all program managers to make up for these hours during the week and through additional vacation time.
Primary Responsibilities
• Assist in the development of short- and long-term goals for the program and in the management of key aspects of the program
• Coordinate with the student and faculty participants in every phase of the program to ensure smooth execution
• Provide technical and academic support and training to the student participants throughout the program
• Engage in regular communications with student and faculty participants, to build and maintain relationships with them and ensure their satisfaction
• Monitor the program progress, identify and propose resolutions to potential issues, and coordinate the implementation of those solutions
• Collect and analyze student feedback to further improve program quality and report accurately to management
• Examine and analyze current processes and procedures to identify areas of potential improvement
Desired Qualifications
• At least a Bachelor degree with minimum of one year of work experience preferred
• Strong interpersonal skills, written and oral communication skills
• Well-organized and service-oriented with a demonstrated commitment to follow through
• Excellent time management skills with willingness to take initiative
• A good team player who is patient, optimistic and supportive
• Willingness to coordinate with students across time zones which may require work during non-regular business hours
• Excellent command of English
